We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of deniques (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://deniques.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Watch cool. After one day of socks, the strap became softer. I recommend to buy. Thanks to the store for the promptness and quality goods. 22 Apr 2019 05:09
2 May 2019 11:05
02 May 2019 10:57
31 Mar 2019 12:36
28 Dec 2018 08:32
26 Mar 2019 11:12
Super!!! 26 Mar 2019 11:10
19 Mar 2019 12:18
Came quickly, the body and the mechanism are intact. Correspond to the description, look at the hand perfectly. I advise the store and the goods. 12 Feb 2019 02:20
13 Mar 2019 12:45
This is a very good watch. The quality is good. With a nice little word and a little gift. I recommend this store for are product and are serious I would leave an additional opinion after testing 13 Mar 2019 06:02
27 Feb 2019 12:37
very nice watch. something else....love it!! 28 Dec 2018 13:07
23 Feb 2019 17:26
Very beautiful watch! Very, very quickly came for 3 weeks!!! Shop very, very much, i will still order! The store is super well done! I have not met such attention yet! Thank you! 23 Feb 2019 17:19
4 Feb 2019 06:35
31 Jan 2019 04:41
1 Feb 2019 03:09
Life is more luxury 01 Feb 2019 03:00
31 Jan 2019 09:22
Very fast delivery - 7 days!!! Amazing! Great Quality! Very happy! Thank you store! 31 Jan 2019 05:15
27 Jan 2019 19:39
It came in a month in barnaul. Quality is good. Packed simply in soft paper. 14 Jan 2019 04:37
18 Jan 2019 08:55
Simply Superb. This is an Excellent Watch. It is very much accurate as per its description. Build Quality is Good and looks unique. The watch came decently packed in its box. Colour combination is too good. I received this watch much ahead of its actual delivery date. Highly Appreciated. Deniques is highly Recommended. 18 Jan 2019 08:54
9 Jan 2019 20:36
I join the positive reviews. Watch original. Come quickly. 09 Jan 2019 01:17
12 Dec 2018 00:08
Cool watch! Large enough, just such wanted) look original! Super quality!! Thank you store and store! And thanks for the gift I recommend to everyone!!! 12 Dec 2018 00:01
5 Dec 2018 11:31
05 Dec 2018 11:29
27 Nov 2018 22:05
27 Nov 2018 22:05
27 Nov 2018 12:11
Delivery fast, watch original, store well done. Thank you for the present. I recommend. 26 Nov 2018 23:17