We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of deniques (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://deniques.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this as a present for my boyfriend, HE JUST LOVES IT, THANK YOU
10 May 2019 03:17
A lot of hubava and zdrava chantichka with two branches and is uniformly divided into two. Good is directed from quality material. For the second time, the value of the good. Preporchvye! The staff were very friendly and helpful. Well made with quality materials. The price is good i recommend!
10 May 2019 02:44
10 May 2019 02:36
The bag is wonderful. Cloth is dense. Sewing flawless. Comfortable. The belt is wide, adjustable in length. The bag is roomy. Inside there is protection for the tablet. Shipping 2 weeks
10 May 2019 00:35
Excellent quality, wonderful product. I get a ton of money from Turkey and I get a lot more quality from here. Gorgeous product. Don't think about it.
9 May 2019 16:21
I loved super quality fast shipping
9 May 2019 09:29
Inside the bag there are not enough pockets for small things, and so a super bag! thanks!!!
9 May 2019 08:22
Excellent bag for its price, all as in the description!
9 May 2019 04:35
Tigernu quality is always on top, delivery to novosibirsk is simply lightning fast. Seller many thanks and respect!
8 May 2019 22:12
Super bag, very comfortable. Qualitatively made I recommend
8 May 2019 20:47
Best quality and fast shipping thank you
8 May 2019 18:36
The bag is just chic!
8 May 2019 13:55
The bag mostly liked. Of course, it would be good if it was made of genuine leather) when delivering the bag was tightly pressed in the parcel and therefore slightly scraped. I hope that when operating it will straighten again. I really liked the shoulder strap. It is wide, and most importantly long enough. Can be suitable for tall and well-fed men in the prime of power)
7 May 2019 19:49
The bag is good, stitched quality! Delivered in a week. Seller recommend.
7 May 2019 10:49
I liked the quality. Not enough pocket on Lock inside the bag. External on the locks are comfortable, but valuables there do not put it. necessarily in the first push pull the pickpockets.